Tahoe Dreamin' Salesforce Community Conference

Consultants Have Feelings, Too: Tips for Navigating Communication Styles and Personality Types

The work of a Salesforce consultant extends beyond technical knowledge. The most successful engagements will require a variety of soft skills to set your project up for success. In this session, we will review:

  • Steps to identify the personality types on your client’s team
  • How to define a communication method that works for all parties and stick to it
  • How to identify and navigate the many emotions that happen throughout a project, both from the client and the consultant’s perspective
Business Analysts Consultants Designers Partners