Getting started with UX Research

UX Research is a critical part of any Salesforce Development journey. Whether you are getting started building an entire app or improving an existing feature, understanding the fundamentals of UX Research is key to building delightful and easy-to-adopt experiences. We’ll cover different types of user research studies for any Salesforce implementations, how to craft the right questions, and what you could do today with a limited budget. This session will help admins and devs learn tools to improve the user experience of their Salesforce product implementations to drive end-user satisfaction, adoption, and ease of use.

Session TD24

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