SMS Texting Basics: Start Here

Texting from Salesforce is a great way to engage with people and lift your team’s productivity, but it seems very complicated. There are all the carriers that might block your messages, and opt-in/opt-out issues, and how in the world does this all work in Salesforce? And what about the costs—how can I figure out if it’s affordable?

In this Workshop, Pat McClellan will talk through the basics of SMS Texting in Salesforce and then open up the discussion so you can get all your questions addressed. You’ll walk away with the understanding you need to determine if SMS Texting is right for your org and users, how to compare the various texting options, and how to budget for it.